APPS
One UI 7 Beta team’s temporary solutions for WhatsApp call audio issues when switching screen
Some Galaxy S24 series users running One UI 7 beta have reported issues with WhatsApp call audio when switching to another screen or app during the call, the other person can no longer hear them.
If you are also facing WhatsApp call audio issues when switching to another screen or app during a call on your Galaxy S24 running on the One UI 7 Beta, then no need to worry. The One UI Beta team has shared some temporary solutions with the community to help you solve this issue.
USBetaModerator3 claims that the issue seems like a software or app-related problem that affects the microphone when you move away from the call screen. At the same time, a community moderator has proposed a solution to temporarily resolve this issue. To resolve this issue, here are some additional steps you can try:
1. Check App Permissions
Head back into Settings > Apps > WhatsApp > Permissions, and make sure the app has the necessary permissions, including microphone access.
2. Clear Cache and Data for WhatsApp
Navigate to Settings > Apps > WhatsApp > Storage and tap Clear cache. Later, try calling again. (Note: Clearing data will log you out of the app, so be suggested to backup your important messages.)
3. Try in Safe Mode
Try restarting your device in safe mode. To do this press and hold the Power button, then long press “Power Off” and select Safe Mode. It will disable third-party apps and can help determine if another app is interfering with WhatsApp.
4. Check for System Updates
- Go to Settings > Software update.
- Tap on Download and install.
- Follow the on-screen instructions.
There may be bug fixes or improvements that resolve the issue.
5. Reinstall WhatsApp
Uninstall WhatsApp and then reinstall it from the Google Play Store and Galaxy Store. This can help resolve any app-specific bugs or issues.
If the issue persists, the moderator urged affected users to submit an error report via the Samsung Members app. User feedback is essential during the Beta testing of the upcoming firmware, here’s how to submit an error report:
- Launch Samsung Members.
- Go to One UI Beta Program > Beta Feedback.
- Attach any relevant screenshots (if possible).
- Ensure “Send system log data” is checked, then submit the report.
More on One UI 7:
Samsung is rolling out a new update for the One UI Good Lock app, which is full of interesting features for flagship devices. Alongside useful add-ons, the Korean tech giant is improving the overall performance and stability aspects of the app.
Good Lock is an app that helps you customize your Galaxy phone by giving you control over features like the home screen, quick settings, and other system settings. According to the changelog, Samsung has improved the visibility of updated apps under Good Lock, which means you don’t have to figure out which ones are new or updated; everything is clear.
Samsung Good Lock app is getting a new update on Galaxy devices with version 3.0.12.2. This update brings improvements to make the app work better and more smoothly.
The Korean phone maker keeps on updating its apps and services to offer a reliable app experience. It also fixes app freezing, crashing, and lagging issues and seeds them with the latest enhancements. The Good Lock app is no exception in this case.
According to the details, Samsung has shared improvements and features for the One UI Good Lock app and has begun rolling out this update to the flagship handsets.
Users of the Samsung devices can install the latest update of the Good Lock app through Galaxy Store >>Menu option >> Updates. If you have received the Samsung Good Lock 3.0.12.2 update, download it now to enjoy enhanced features.
Several Samsung Galaxy devices are already compatible with the One UI 7 Home Up support, while Galaxy Fold and Tablet devices are still undergoing testing for full support. Samsung has recently rolled out a new update for its Home Up Good Lock module with version 16.0.00.82 on One UI 7 devices.
This Samsung’s new One UI 7 Home Up update includes a significant improvement, including Fold and Tablet support in addition to new DIY home features.
According to the changelog, the new update expands One UI 7 Home Up support to Galaxy Fold and tablet devices, which were previously not fully compatible with this Good Lock app. Apart from support, the update includes general bug fixes to improve the stability and performance of the app.
Home Up is a Samsung Good Lock module for home screen customization. It helps users manage their home screen more effectively. Also, you can customize your Galaxy phone’s home screen without even opening the Home Up app, as some of its settings will be available in the One UI Home app launcher.
Now, the new update makes the app more useful and stable on your Fold and Tab devices. You can easily update the app, just open the Galaxy Store, tap on the menu button, and go to the Updates section to find Home Up. You can also open the Good Lock app and update it from there.
If you use Home Up often, it’s important to install version 16.0.00.82 to enjoy a smoother and more reliable experience.
Samsung One UI 8 is set to come to Galaxy devices with a new design and animations. Meanwhile, a report says that One UI 8 is set to bring widget support to the Samsung Phone app for personalization.
On online forums, some rumors claim that Samsung is set to launch Android 7-based One UI 7 along with the next-generation foldable phones, Galaxy Z Fold 7 and Z Flip 16, in July. The Korean tech giant is expected to release the One UI 7 beta program for the Galaxy S25 series and some more eligible flagships soon. Samsung is also planning to launch the Galaxy S26 series with One UI 8.5.
The latest update includes a widget for Samsung phones, as spotted by a reliable tipster. The widget has been modified to make it more functional and user-friendly to make it easier to search and find what you need.
The One UI 8 Samsung Phone app widget adjusts to your preferred light or dark display settings. The header mentioned “Recents” and the subsequent section shows the three most recent calls, that too with the respective types like outgoing, incoming, and missed through icons.
Also, the Recent Calls widget default layout includes two options within the widgets section, including 2×2 and 4×2. As per the report, you can stack the widgets, but there is no customisation section right now.
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